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Open Role Open RolesCUSTOMER SERVICE EXECUTIVEJob Responsibilties:Handle all inbound contacts received and outbound contacts made in the form of chats, emails, and calls.Independently provide accurate information to resolve problems/issues that a...Kuala Lumpur, Federal Territory of Kuala Lumpur
ContractCustomer Service Team LeaderDay-to-day operations management and Customer Service Representatives management including leading and managing the overall performance of the team/department by monitoring Team KPIs, producing indivi...Kuala Lumpur, Federal Territory of Kuala Lumpur
ContractQuality and Training SpecialistParticipate in the design of chat, e-mail and call monitoring formats and quality standards.Participate in the development of monitoring formats and quality standards for tasks relevant to the team.Pe...Kuala Lumpur, Federal Territory of Kuala Lumpur
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